Index Rate Option

Outline of the process used to establish a dealer’s warranty rates under the Retail Rate Option.

This process is consistent with the following principles:
l Enables dealers to apply for an updated warranty labor rate that is based on each dealership’s effective retail labor rate.
l Complies with state laws with respect to warranty labor reimbursement.

qualifications

Any U.S. Ford or Lincoln dealership that:

Can clearly demonstrate a consistent retail pricing
policy and an effective labor rate or parts mark up
evidenced by repair orders (RO’s) indicating labor hours
and dollar amounts charged to non-warranty customers.

Retail Repair Order Analysis

Repair orders must be in sequential order and customer paid on Ford, Mercury and Lincoln vehicles, excluding only the repair types indicated below.

The applicable repair orders must not exclude any valid retail repair types or dealer discounts and must demonstrate consistent retail labor pricing practices.
All repair types not shown in the exclusions list below must be included in the analysis.

NOTE: The RO analysis will be considered invalid and required to be redone if these guidelines are not followed.

exclusives

The following types of non-warranty, customer-paid service repairs
are to be excluded from the analysis.

Lubrication, oil and filter changes (LOF)
State inspections
Routine maintenance item inspection, or periodic replacement1
Tire replacement and/or balancing (except for the purpose of servicing TPMS sensors or wheels)
Suspension alignments when there is no associated repair on the RO.
Wiper blade installation
Ford/Lincoln priced nationally advertised service programs2
Internal and dealership employee service repair orders
Body Shop (sheet metal and paint) repair orders3
Outside labor service repair orders4
Repairs covered by an extended service contract or insurance company
Repair procedures not approved by Ford
Motor Company (tire plugs, injector
cleaning, flushes, etc…)

Request Submission

Complete the form below. You will be contacted within 24 hours by a warranty specialist to
begin your submission and answer any questions.

First Name *

Last Name *

Dealership Name

Dealership Code

Title

Work Phone

Mobile Phone

Email *

Message *

By submitting this form, you confirm that you agree to be contacted by a representative from Wooden Automotive Consultants LLC.

Let's Get Started

FREQUENTLY ASKED QUESTION

Can I Collect The Same Labor Rate And Parts Mark Up For Warranty Repairs As I Do For Customer Pay Repairs?

Yes. It’s the law in nearly every state, yet many dealers have not taken advantage of the potential windfall that a warranty uplift can bring.

Is It Available In My State?

Yes. Check out our website interactive map www.warrantypart.com. Read your state’s law regarding warranty rates.

Will The Factory Audit Me If I Apply?

This is a common misconception and often paralyzes dealers with fear. The truth is most state laws are specifically written to protect dealers from punitive audits by the factory. In our 25 + years of experience, we have never had a client audited due to a rate increase.

Why Hire A Consultant? Can’t I Do It Myself?

Remember, the factory has a team of legal experts dedicated to stopping dealers from receiving higher rates. Ask yourself these important questions before attempting it on your own:

Do I have the experience required to be successful?
Do I have the time to do it myself?
Do I have intimate knowledge of the law?
Do I have the tools to get every dollar available to me?

What Is The Cost? Do You Take A Percentage Of The Increase?

We charge a low, flat fee and never take a cut of your increase.

How Long Does It Take To Get An Increase?

45 – 60 days on average from start to finish. Most states allow the factory 30 days to review your claim.

RETAIL WARRANTY REIMBURSEMENT

WARRANTY LABOR RATES

WARRANTY PARTS MARKUP

DEALER WARRANTY SERVICES

AUTOMOTIVE DEALERSHIP CONSULTANTS

AUTO DEALERSHIP WARRANTY PARTS REIMBURSEMENT