Looking For Expert Retail Warranty Reimbursement Consultants?

We are the trusted experts in the industry, dedicated to maximizing profits for dealerships through their comprehensive service process, value-added procedures, and unparalleled expertise in warranty part reimbursement and warranty labor at retail rates.


Achieving Unprecedented Warranty Reimbursement Rate Since 1997

At Wooden Automotive Consultants, we aim to give you maximum profits with our smooth service process and value-added procedures for retail warranty reimbursement rates. Whether you require audits or need information on warranty part reimbursement and warranty labor at retail rates, our service is guaranteed to fulfill your expectations. We go above and beyond to ensure that you get the best rate possible for both warranty parts and labor using a hassle-free process without any disruption.

A Brief History

Prior to the 1990’s, franchised automotive dealers received a 30% mark-up on warranty parts used in warranty part repairs. In the early 90’s, dealer councils began pushing for higher mark-ups due to the increasing operating costs, with much of the additional expense being imposed upon them by the manufacturers. After successfully negotiating a higher mark-up, dealers were upset when manufacturers began changing their warranty policies to chip away at the accomplishment, impacting the reimbursement of warranty parts at retail rates.

Artificially lowering dealer cost on recall parts, requiring “no charge” exchanges or paying flat fees on expensive parts, left dealers feeling the factory was their adversary and not their partner, affecting the warranty reimbursement rate.

Fed up with the factory’s games, Liberty Lincoln Mercury filed a successful class action lawsuit against Ford Motor Company in 1993 citing the states retail warranty part reimbursement statute. As word of Liberty’s victory began to quietly spread among the industry, dealers across the country began to research their state’s franchised warranty part laws and warranty reimbursement for auto dealers only to find that most were either too vague to be of use or altogether non-existent.

Dealers pressed state legislators and their automotive professional associations to amend the laws allowing dealers to collect the same rates as they charged a retail customer for warranty.

Today, 49 states have retail rate laws for warranty parts at retail rate, and more dealers are waking up to the positive financial impact of exercising their rights under these statutes.

Warranty Labor Rates

Before retail for warranty rate laws, a dealer’s warranty labor rate was established at the “benevolence” of the manufacturer based on little more than a survey of nearby dealer’s warranty rates and a subjective ruling by a corporate bureaucrat. In an effort to placate dealers, manufacturers offered annual, automatic rate increases based on the consumer price index. While this seemed fair, the cost of doing business far outpaced these small increases, leaving dealers frustrated with both warranty parts at retail and labor reimbursement.

Misconceptions, complex state statutes and manufacturer protocols, limited internal resources and intimidation by the factory are just a few of the challenges dealers face when seeking warranty part reimbursement at retail rates.

Streamlined Solutions for Warranty Parts at Retail Rates

Wooden Automotive Consultants, pioneers in the industry, have been helping dealers increase their warranty rates for warranty parts at retail since 1997. They provide their expertise to all franchises, in all states, making them the trusted choice to trust your project with their team of experts.

  1. Uplift Analysis: We take a data-driven approach to identify the group of invoices that will yield the highest rates.
  2. Submission Authorization: We hope you are satisfied with our analysis of your business and that submitting a request for warranty part reimbursement is the right decision for it.
  3. No Data Required: You can feel confident about working with us because we do not require any financial information from you.
  4. Security: Your data related to warranty parts at retail rate is our business, and we take care of it with the utmost importance.
  5. Reviews: We have a team of experienced auditors who manually review and document each warranty order to ensure they comply with all manufacturer requirements as well as state laws for warranty reimbursement for auto dealers.
  6. Continued Support: Unlike other companies, we will continue to stay with our clients and guide them from start to finish in the process of retail warranty reimbursement. We have low rates – which means more success for you.

Give Our Retail Warranty Reimbursement Rate Service A Try

Now that you know all about Warranty Part, why not give our retail warranty reimbursement rate service a try? You will not be disappointed!


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