Outline of the process used to establish a dealer’s warranty rates under the Retail Rate Option.
This process is consistent with the following principles:
l Enables dealers to apply for an updated warranty labor rate that is based on each dealership’s effective retail labor rate.
l Complies with state laws with respect to warranty labor reimbursement.
Any U.S. Ford or Lincoln dealership that:
Repair orders must be in sequential order and customer paid on Ford, Mercury and Lincoln vehicles, excluding only the repair types indicated below.
NOTE: The RO analysis will be considered invalid and required to be redone if these guidelines are not followed.
The following types of non-warranty, customer-paid service repairs
are to be excluded from the analysis.
Complete the form below. You will be contacted within 24 hours by a warranty specialist to
begin your submission and answer any questions.
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Yes. It’s the law in nearly every state, yet many dealers have not taken advantage of the potential windfall that a warranty uplift can bring.
Yes. Check out our website interactive map www.warrantypart.com. Read your state’s law regarding warranty rates.
This is a common misconception and often paralyzes dealers with fear. The truth is most state laws are specifically written to protect dealers from punitive audits by the factory. In our 25 + years of experience, we have never had a client audited due to a rate increase.
Remember, the factory has a team of legal experts dedicated to stopping dealers from receiving higher rates. Ask yourself these important questions before attempting it on your own:
We charge a low, flat fee and never take a cut of your increase.
45 – 60 days on average from start to finish. Most states allow the factory 30 days to review your claim.
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